Iphone xr setup problems

Iphone xr setup problems DEFAULT

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can't connect to a cellular network or cellular data, follow these steps:

Check your coverage area

Make sure that you're in an area with cellular network coverage. Then follow these steps:

  • To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM card

After removing the SIM card, put it back in. You might need to contact your carrier:

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.

Learn more about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings.

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier's service page, use the Apple carrier-support article or an online search engine.

Get more help

If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support.

If you see an alert next to No Service, learn what you can do.

Published Date: 

Sours: https://support.apple.com/en-us/HT

Common iPhone XR Issues and Their Fixes

If you are a proud owner of the iPhone XR, the chances are that you might be dealing with whopping issues by now; whether it is related to the connectivity, or the performance of the device. Even though the company is working upon a new version of iOS 12, no one is sure whether the fixes are going to arrive soon. As an owner of this device, you can always deal with the problems on your own and try the quick fixes. Fortunately, most of the common iPhone XR issues on this device can be corrected without an update. This guide can take you through a series of fixes so that you can better understand how to deal with them.

Common iPhone XR issues and ways to fix them

Problem 1: Face ID issues

If the iPhone XR fails to register your face when you try to scan it in a room, make sure that the room is properly lit. Perhaps, you can try to bring the device closer or at the level of your face to solve the issue quickly. However, the problem can be a little more difficult than usual and a quick fix might not cure them. Here is what you can do with the Face ID issues.

  1. Often the users face trouble with the Face ID after the completion of the setup. If you are one of those victims and find it difficult to unlock the device through the Face ID, you must look on the screen actively. For the Face ID to work properly, you must give the device proper attention.
  2. The Face ID learns to recognize your face when you register and acclimatizes with that, so it can fail to work properly if you change your appearance constantly.

If the solutions fail to cure the Face ID issue, you can get in touch with the Apple support center, as there might be issues with the hardware of the device.

common iPhone XR issues

Problem 2: Bluetooth issues

Several users are facing problems while connecting the iPhone XR to other Bluetooth devices and if you are one of them, here is what you can do to resolve the issues.

  1. You can visit the Settings of the device at first and then the Bluetooth.
  2. You have to choose the connectivity issues that use “i” in the circle
  3. Tap on Forget this device
  4. Finally, you can try to reconnect your Bluetooth device to see if it works.

If you still fail to connect the device with the other Bluetooth devices, you can try the following.

  1. Go to the Settings menu and General, to tap on Reset.
  2. Tap on Reset Network Settings which might not allow the device to connect to the Wi-Fi networks, so you must have the password ready to log in to the network again.
  3. Finally, try to reconnect the device with Wi-Fi to check if the problems still exist.

You can also try to reset the device to the factory faults, for which you have to follow these steps.

  1. Head to the Settings and to General
  2. Tap on the Reset button and tap on Reset All Settings

common iPhone XR issues

Problem 3: Slowdown of the device

In most occasions, you may want the iPhone XR to go on functioning normally by pressing the Side or Home button. Even though the phone wakes up to a fine start when you press these buttons, this device functions as a small-sized computer and you must know that even the best of the computers may slow down sometimes. You may not want to turn off the iPhone for a long time or restart and reset it. However, there are steps you need to follow to check the speed of the device.

Solution 1: Turning the power off and restarting the device

  1. Press and hold the on and off button in the right side or at the top for a few seconds.
  2. Swipe the slider to the right to turn the power off on the device.
  3. Click and release the Volume Up and Volume Down button quickly.
  4. Press the Side button again to restart the device.

Solution 2: Reboot and reset the device

Understanding the combination of buttons to be used for handling the emergency situations on the device is essential. However, it also implies that you may need to move to another complicated set of buttons to reboot the device. Here is how you can reboot the iPhone XR.

  1. Click and release the Volume Up and Volume Down button
  2. Press and hold on to the Side
  3. You have to continue holding down the Side button even after the appearance of the Shut Down window on the screen.

Problem 4: Restoration of iCloud on iPhone XR

If you are stuck with the device while updating the iCloud settings, you have to perform a hard reset. However, first, you have to force the device to restart, before opting for a hard reset. Follow these steps:

  1. Press the Volume Up and Volume Down button and let go.
  2. Press and hold the Side button until the appearance of the Apple logo on the screen.

When you follow the above-mentioned steps correctly, the device must reboot itself. Once the power returns, you may want to try again. Due to the problems you may face while restoring the iCloud, the device may create a local backup on the computer and restore the backup to the new iPhone XR. If by chance you cannot back up the data of the device properly, you can look for help on the Apple store. The company has also released a troubleshooting guide in case you face issues during iCloud restoration and you can check them as well to find the appropriate solutions.

common iPhone XR issues

Problem 5: Upgrading to the latest OS and other issues

If you want to upgrade to the latest version of the OS or facing other issues with the new device, the best you can do is to reset the settings of the phone. Here is a list of resetting techniques you can follow.

Solution 1: Reset the settings

Whether you have spoiled the Settings app or you have preferences to go back to the factory defaults, resetting the iPhone is far too easy.

  1. From the Home screen, you have to launch the Settings
  2. Tap on General and Reset at the bottom of the device.
  3. Tap Reset All Settings. You may have to enter the passcode to complete the process.

Problem 6: Issues in the network connection of the device

Solution 1: Resetting the network settings of iPhone XR

If there is something wrong with the Wi-Fi or if the LTE towers are not working properly, the network preferences on the device may have gone seriously wrong. If you are looking forward to enjoying the network with a fresh start, you have to follow the steps as recommended.

  1. Launch the Settings
  2. Tap General and Reset
  3. Tap on the Reset Network Settings with the passcode if needed.

Problem 7: Display of strange language

If the auto-correct of the device shows a language you cannot understand, it is time to dump the dictionary cache.

  1. Launch the Settings app
  2. Tap on General and Reset
  3. Tap on the Reset Keyboard Dictionary, although you may have to re-enter the passcode if needed.

Problem 8: Problems with the Wi-Fi

Many users are facing trouble with the Wi-Fi connection of the device and the rest are facing trouble with slow speed. If the iPhone XR cannot connect to the Wi-Fi or the speed is extremely slow, make sure you try the following steps to restore the problem.

Solution 1: Checking the version of iOS and router

  1. Running the latest version of iOS 12 is necessary and if it fails to correct the problem, you can toggle the Wi-Fi on and off to see if it resolves the issue.
  2. If the above step does nothing to check the issue of Wi-Fi, you must check the router of the ISP or the Internet Service Provider for an outage. Checking the outages through the customer support lines or the social media pages of the ISP might help you to detect the issue. Once you confirm that there is no issue of outage in your area, you can try to unplug the router for a minute.

Solution 2: Forget the Wi-Fi network

If the Wi-Fi connection is not functioning normally even after checking the router and the version of the operating system, you can force the new iPhone XR to forget the network. Here is how to do it:

  1. Go to the Settings
  2. Tap the Wi-Fi connection
  3. Choose your connection by tapping the “i” in the circle
  4. Finally, tap on Forget this network located at the top of the screen.

common iPhone XR issues

Solution 3: Resetting the network settings

You can choose to reset the network settings of the device when you experience slow speed on the Wi-Fi connection.

  1. Visit the Settings app
  2. Tap on General and Reset
  3. Tap on Reset Network Settings

You can also try to reset the settings of the device to the factory default and use the same screen to tap on Reset All Settings.

Problem 9: Cellular data problems

There are times when you might come across the “No Service” symbol on the iPhone XR and try to restart the phone. If it does not work, you can check the service provider for outages via the social media and the customer service line. After determining that there is no outage in your locality, you can turn on the Airplane Mode for a few seconds and turn it off. Check the cellular data again to see if it works properly. However, there are other fixes you may consider to restore the problem.

Solution 1: Toggling the cellular data or LTE

  1. Go to the Settings and tap on Cellular
  2. Tap on the Cellular Data
  3. Tap and enable LTE.
  4. Toggle the data off

If you want to close the cellular data completely without turning anything else on, here is what you can do:

  1. Go to Settings and tap Cellular.
  2. Tap on the Cellular data.
  3. Toggle the data off.

Problem Wireless charging issues on the device

When wireless charging on the device fails to work properly, you must remove the case if you are using any, and charge the phone again. While using a third-party accessory to charge the device, be sure that it is certified by the company.

Problem Sound Issues with iPhone XR

When the sound of the iPhone XR starts to crackle or is unclear, you can follow the steps below before taking the device to the service center of the company.

  1. You can try to restart the device and perform a hard reset if the restart does not work.
  2. If the sound is still not clear, you can turn the Bluetooth on and off.
  3. Try to look for debris or dirt blocking the Lighting port or speaker grille.
  4. If there is a drop in the quality of the call, you can restart the device or check the receiver to ensure that it is not obstructed with dirt on the screen protector.

common iPhone XR issues

You can also try to remove the case or switch the LTE from Voice and Data to Data only and check if it cures the problem.

  1. Go to Settings and tap Cellular
  2. Tap the Cellular Data option
  3. Tap and enable the LTE
  4. Finally, tap on Data Only

Restarting the device is an option if the microphone stops working or cuts out suddenly. If you cannot restore the device, you may get in touch with Apple as the issue might be related to the hardware of the device.

The final bet

Although these quick fixes can help you to resolve the issues in the iPhone XR, you might not get the desired result and the best alternative to deal with these issues is to take the device to the nearest service center of the company.

Sours: https://www.technobezz.com/common-iphone-xr-issues-and-their-fixes/
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If you can't activate your iPhone

If your iPhone can't be activated or an alert says the activation server is unavailable or the SIM card is unsupported, learn what to do.

Before you begin

Still need help? Use the next section.

Follow these steps

  1. Restart your iPhone.
  2. If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
  3. If you get an error message on your iPhone that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps.

If you still can't activate your iPhone, try again using your computer instead. Here's how:

  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPhone, connect your iPhone to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPhone: 
    • If you see an alert that shows "Set up as New" or "Restore from Backup," it means your iPhone is activated.
    • If you get an error message on your computer that says that the SIM card isn't compatible or is invalid, contact your carrier.
    • If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device," use recovery mode to restore your iPhone.

If you still can't activate your iPhone, contact Apple Support.

Published Date: 

Sours: https://support.apple.com/en-us/HT
How to Set Up iPhone XR 128gb

Set up your iPhone, iPad, or iPod touch

Learn how to set up your iPhone, iPad, or iPod touch.

If you're switching to a new device

If you want to transfer your information from another device to your new iPhone, iPad, or iPod touch, follow these steps:

Make sure that you back up your previous iOS device so that you can transfer the content to the new device.

Turn on your device

Press and hold the device's power button until you see the Apple logo. You'll then see "Hello" in many languages. Follow the steps to get started. If you're blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen.

When asked, choose your language. Then tap your country or region. This affects how information looks on your device, including date, time, contacts, and more. At this point, you can tap the blue accessibility button to set up Accessibility Options that can optimize your setup experience and the use of your new device.

Get help if your iPhone, iPad, or iPod touch won't turn on, or if your device is disabled or requires a passcode.


If you have another device, use Quick Start

If you have another device, you can use it to automatically set up your new device with Quick Start. Bring the two devices close together, and then follow the instructions. 

If you don’t have another device, tap "Set Up Manually" to continue.

Activate your device

You need to connect to a Wi-Fi network, a cellular network, or iTunes to activate and continue setting up your device. 

Tap the Wi-Fi network that you want to use or select a different option. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first.

Get help if you can't connect to Wi-Fi or if you can't activate your iPhone.


Set up Face ID or Touch ID and create a passcode

On some devices, you can set up Face ID or Touch ID. With these features, you can use face recognition or your fingerprint to unlock your device and make purchases. Tap Continue and follow the instructions, or tap "Set Up Later in Settings."

Next, set a six-digit passcode to help protect your data. You need a passcode to use features like Face ID, Touch ID, and Apple Pay. If you'd like a four-digit passcode, custom passcode, or no passcode, tap "Passcode Options."


Sign in with your Apple ID

Enter your Apple ID and password, or tap "Forgot password or don't have an Apple ID?" From there, you can recover your Apple ID or password, create an Apple ID, or set it up later. If you use more than one Apple ID, tap "Use different Apple IDs for iCloud and iTunes?"

When you sign in with your Apple ID, you might be prompted for a verification code from your previous device.

Turn on automatic updates and set up other features

On the next screens, you can decide whether to share information with app developers and allow iOS to update automatically.

Set up Siri and other services

Next, you'll be asked to set up or enable services and features, like Siri. On some devices, you'll be asked to speak a few phrases so that Siri can get to know your voice.

If you signed in with your Apple ID, follow the steps to set up Apple Pay and iCloud Keychain.

Set up Screen Time and more display options

Screen Time gives you insight into how much time you and your kids spend on your devices. It also lets you set time limits for daily app use. After you set up Screen Time, you can turn on True Tone if your device supports it, and use Display Zoom to adjust the size of icons and text on your Home screen.

If you have an iPhone X or later, learn more about using gestures to navigate your device. If you have an iPhone with a Home button, you can adjust the click for your Home button.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: 

Sours: https://support.apple.com/en-us/HT

Problems setup iphone xr

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