International Long Distance FAQs
Add Global Choice to your mobile device's line in My Verizon online, in the My Verizon app or by texting the country's keyword to
Country keyword: Argentina, Bangladesh, Bolivia, Brazil, Cambodia, Chile, China, Colombia, Dom Rep, Ecuador, El Salvador, Guatemala, India, Indonesia, Japan, Laos, Lebanon, Nepal, Pakistan, Peru, Philippines, Sri Lanka, Thailand, Turkey, Venezuela, Vietnam.
- Any existing line level international long distance plan you have will be removed when you add Global Choice.
- Any existing account level international plan will be removed from all lines when you add Global Choice to any line on the account.
International Calling Check List
UPDATE - Calling Mobile Numbers in Mexico
The process for dialing a mobile phone number in Mexico from the United States or elsewhere has changed. Effective August 3, , callers in the U.S. and abroad dialing a mobile number in Mexico should no longer add the number "1" after Mexico’s country code of The process for dialing a landline in Mexico has not changed.
When calling a Mexican mobile phone or landline from the U.S. or Canada you must enter the "+" sign when using a mobile phone, then the country code for Mexico, which is 52, and then the digit phone number including area code.
- Dialing from a mobile phone: +52 xx xxxx-xxxx.
When calling from a landline, dial then the country code for Mexico, which is 52, and then the digit phone number including area code.
- Dialing from a landline: 52 xx xxxx-xxxx.
For more information, including how to dial when in Mexico, download this flyer (in English).
Para mas información, en español: http://www.ift.org.mx/comunicacion-y-medios/marcacion-adigitos
Check with your long distance service provider to find out how to dial internationally from the U.S.
The procedure for calling Canada and most Caribbean nations is the same as the procedure for making a domestic long distance call. Simply dial 1, the area code, and the number you are trying to reach. To call a phone in another country, dial , and then the code for the country you are calling, the area or city code, and the phone number. For example, if you are trying to call someone in Brazil (country code 55), in the city of Rio de Janeiro (city code 21), you would dial - 55 - 21 - XXXX-XXXX. Countries employ varying numbers of digits for area/city codes and telephone numbers. Don't be surprised if the number you are trying to call has more or less than three plus seven digits. Call or check the web site of your service provider to find out the country code and the area/city code, or if your provider has different instructions for international calls. You can also find country codes on the website of the ITU.
Find out if there is a different dialing process for calling a mobile phone, and if calling a mobile will cost more than calling a landline phone.
In some countries, there is a different procedure for calling a mobile phone number. It may also cost more to call a mobile number than a landline (fixed) telephone number in some countries. If you are considering calling a mobile number, ask your service provider about the dialing process and rates. Consider calling a landline phone instead if that's an option.
Consider signing up for an international calling plan
If you plan on making regular calls to certain countries, ask your service provider for a discount plan. However, be mindful of the total cost of the international calling plan before you sign up. When you sign up for a plan, the total cost will likely include more than the advertised rate. For example, if you call India regularly, it might be best to sign up for an international long-distance plan tailored to India. One long distance provider offers a plan for $ per minute rate with a $ monthly access charge. If you get that plan, a 60 minute call to India would be $ (plus taxes and fees). This is less expensive than the basic, non-plan rate of $ per minute. In that case, a 60 minute call to India would cost approximately $ (plus taxes and fees).
Research cheaper alternatives for calling internationally from the U.S., such as using a prepaid calling card, your mobile phone, or an Internet-based service.
Whether you are going to make only a few international calls, or plan on calling regularly, look into buying an international calling card. Rates may be lower than the rates offered by long distance providers. More importantly, you pre-pay for the minutes, so you won't be stuck with a bigger bill than you planned on at the end of the month. Some pre-paid calling cards, however, have undisclosed fees.
Another alternative is making international calls with a mobile phone. If you have a mobile service provider, check into the international rates it offers.
Finally, Voice over Internet Protocol (VoIP) calling may be cheaper than calling via traditional telephone providers. In some cases, you will only need a microphone headset and a broadband internet connection to your computer to place a call to a telephone in another country. Some other services will allow you to place a call from your regular telephone. Shop around on the Internet to find a service that works for you. No matter which option you choose, make sure you understand all the terms and conditions of the service before you make a call.
Look Up Basic Rates
Basic rates are non-discounted rates for international calls from landline phones made by customers who have not signed up for a monthly international calling plan with their service provider or some other discounted calling option. Basic rate calling may be a convenient and cost-effective alternative for consumers who make occasional international calls because it doesn't require enrolling in a calling plan. However, the difference between basic rates and rates for other international calling options may be substantial. Consumers using basic rates for phone calls to mobile phones internationally also may incur additional charges.
Examples of Basic Rates
Taken from rates posted in September for international calls to a few countries, the table below illustrates price differences between basic rates, monthly plans, and Skype, one of several options for making an international call using an internet app. These apps can be used to make free calls through an Internet connection or making calls to phone lines at low international call rates.
International Calls from Landline Phones
Basic Rates vs. Monthly Plans vs. Skype
|AT&T Basic Rate||AT&T Worldwide Value Calling |
|Verizon Basic Rate (Fios)||Verizon World Plan ($10/month)*||Skype|
|* Rates listed apply to minutes in excess of the minutes included in the plan.|
International Calls to Mobile Phones
Basic Rates vs. Monthly Plans vs. Skype
|AT&T Basic Rate-Mobile||AT&T Worldwide Value Calling ($/ month)-Mobile||Verizon Basic Rate (Fios) - Mobile||Verizon World Plan ($10/month) - Mobile*||Skype-Mobile|
|* Rates listed apply to minutes in excess of the minutes included in the plan.|
Major Carriers' Basic Rates
Currently, both Verizon and AT&T have international basic rates for calls to every country in the world. They also have international basic rates for calls to certain specific companies like Inmarsat, Global Satellite or Networks.
FCC rules require carriers that charge international basic rates to make them easily available to consumers on their website.
Direct dial countries
Call select countries while in the US with
digit direct dialing, no
international voice plan
*International Voice Rates and airtime charges apply when
calling these countries
while in the US.L
Direct dial countries
- American Samoa
- Cayman Islands
- Dominican Republic
- East Timor
- Northern Mariana Islands
- Puerto Rico
- St. Kitts and Nevis
- St. Lucia
- St. Maarten
- St. Vincent and the Grenadines
- Trinidad and Tobago
- Turks and Caicos Islands
- Virgin Islands, British
- Virgin Islands, U.S.
No matter which corner of the globe you need to reach, international dialing is remarkably simple. But unlike calling friends and family within the US, international calling may add additional charges to your monthly statement.
Luckily, there are a number of different options for international calling plans. The first step is to learn the basics of making an international call. The next is finding a plan that works best for your needs, whether you dial overseas frequently or only occasionally.
Here’s a quick list of the simple and affordable ways you can make calls internationally.
The basics of international calling.
International calls generally require you to dial more digits to complete your call.
- Exit codes: Your phone carrier needs an alert that the call you’re about to make is outside of the country; that’s called an exit code. When calling from the U.S. to most countries outside of North America, begin by dialing “+”.
- Country codes: After the exit code, you’ll need the country’s specific code. That’s a 2- to 4-digit code unique to every country.
- Phone numbers: Follow the exit and country codes with the person’s or business’s phone number, beginning with the area code. Some local international phone numbers start with a zero, but if you’re calling internationally from outside of that country, you’ll likely need to drop the zero.
International calling to North America and the Caribbean.
If you’re calling from the U.S., some countries in North America and in the Caribbean allow you to make an international call in the same way that you dial domestic — i.e., starting a +1 calling prefix for international numbers. Verizon offers this kind of digit North American dialing for the Bahamas, Barbados and many other places.
International calling checklist.
There are, of course, some exceptions and cost considerations to note before making any international call:
- Landline vs. mobile: Per-minute costs and some dialing instructions may vary based on whether or not you’re calling a mobile or a landline number.
- Pre-check the costs: For specific long-distance dialing instructions on each country and per-minute fees, enter the country name in the dialing instructions box.
- Have a backup plan: When cellphone service is not available, you may be able to enable Wi-Fi calling, which allows you to make international calls over a wireless network. The same rates apply.
Other international communication options.
In some instances, it may be easier to communicate with others on messaging apps such as Skype, iMessage and WhatsApp.
Want the option to send a quick text? Depending on your Verizon plan, you can text internationally at no extra charge. For instance, both the Verizon Unlimited plan and Verizon Shared Data plans offer unlimited international texting to make it easier to communicate without calculating time zones.
Review the international calling plan specifics.
Do you know what you need from an international plan? Consider these scenarios:
- Are you regularly contacting people internationally (outside of Mexico or Canada)?
Consider a Verizon international plan to keep costs down. The Unlimited TogetherSM – World plan costs just $15 per month and allows unlimited calling to landline phones in more than 70 countries and mobile phones in nearly 40 countries. Users who sign up can also take advantage of discounted calling to more than countries around the globe (a major plus if you don’t always know where you’ll need to call).
- Do you need to frequently reach numbers in Mexico or Canada?
Consider adding Unlimited Together℠ – North America, which allows you to call Mexico or Canada for just $5 per month. Adding the North America plan to your existing coverage means you can use the same unlimited minutes to make calls outside of the U.S.
To add Unlimited Together℠ – North America, text N America to or click here.
To add Unlimited Together℠ – World, text World to or click here.
- Only making the occasional international call?
You’re able to dial direct but may be charged a per-minute fee in addition to your current plan.
Learn more about international calling.
With Verizon, avoiding unexpected international calling costs is easier than ever. Traveling abroad instead? Consult these FAQs on international dialing while you are outside of the U.S.
This content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.
Instructions international verizon wireless calling
Your loved ones may be in distant lands, but you’re still under the same moon and just a phone call away.
International calling plans.
Want to use your Verizon phone to call another country from the US? Head to your My Verizon account and check your eligibility. Then, you can look into adding an international calling feature to your plan.
Verizon offers a few different options for international calling that include Global Calling, Global Calling Plus and Global Choice, each created to help you stay within budget while also getting the features you need.
There are more than countries you can call with each of the above plans. So whether you need to make internal calls for work or to stay in touch with friends and family, it’s possible with Verizon’s international plans.
International text messaging.
Good news—international messaging does not require a monthly fee! If you’re in the US, Canada, Puerto Rico or the US Virgin Islands, you can send and receive text and multimedia messages (such as a photo or video) from mobile numbers in those countries and from Mexico. Those messages will just count against the messaging allowance offered with your plan.
Text messages you send to other countries are 20 cents each, or 50 cents each if they contain photos or video. Messages you receive from other countries are 20 cents each, or 25 cents each if they contain photos or video.
Making the most out of your international calls.
There are many apps that can help you chat, video call and send messages to your friends and family worldwide. And since you should always be prepared for those inconvenient moments, learn what to do if you break or lose your phone while traveling internationally.
Verizon is here to support you so that you can easily stay in touch with everyone in your circle, no matter where they are.
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